Terms & Conditions
General
The signing of the Booking Form or receipt of the cheque for deposit by the party leader confirms the acceptance of the terms and conditions set out and shall be binding on the person (s) booking and intending to occupy the premises.
No parties of all male or all female guests who are all under the age of 25 will be accepted.
No pets are accepted.
For the comfort of guests our home is non-smoking, however, smoking is permitted on the balcony areas. Please use the ashtrays provided.
To ensure comfort, security and peace of mind our home is registered with the State Authorities and is in full compliance with all relevant legislation.
Stays of 5 nights or less may incur an additional cleaning fee of £50 Sterling
The apartment is available for occupation from 1600 hours, local time.
Departure time is 10 am unless otherwise agreed with the management company or the homeowners.
There are fire alarms situated around the entire apartment. Any tampering of these alarms will result in a deduction of $50 from your security bond.
All local telephone calls are free. All other calls are paid for as taken.
All bed linen and towels are provided for your needs.
The apartment has high-speed wireless internet access. To take advantage of this you will need to bring your own laptop.
Payment Details
A non-refundable deposit of €100 / $150 per week is due within 7 days of your initial reservation, to be sent with the completed booking form.
On receipt of your deposit, we will bank your payment and wait for clearance, following which we will send out a confirmation of booking.
Payment of the balance is due twelve weeks prior to your arrival date. On receipt, banking and clearance of your parties' final payment, an arrival pack will be forwarded to you 2 weeks prior to arrival.
A refundable security deposit of £200 / $300 must be paid with the final balance (see below for further details.
All cheques should be made payable to "D Farrow”,.
Security / breakages bond
A refundable security deposit of £200 / $300 must be paid with the final balance.
This security deposit will be repaid to your party by cheque, within 30 days of your departure, provided the local management has reported no breakages and you have returned the key as requested. They check the inventory prior to your arrival and after your departure and will advise of any faults. These may include additional cleaning costs for spills, stains etc.
We retain the right to retain the security deposit (either in part or full) to cover breakages, damage, non-return of the key or failure to properly secure the property. Receipts for repairs/replacements will be provided in the unlikely event that such retention of the security deposit is required.
The apartment front door key must be left in its security box each time you leave the property. The loss of the door key will result in a charge of $50 from your security deposit.
You will be provided with one key for the apartment. In the situation that you lock yourself out, you are to phone our management company immediately and they will allow you re-entry into the house. Unfortunately, you will incur a small charge for their service depending on the call-out time ($25 during office hours, $100 out-of-office hours.
The client is held responsible for any damage or breakages that may be caused to the property, and its contents and also for any items in the inventory during your stay. All damage and faults caused or found at the home must be reported to our management company at the earliest opportunity.
Florida has a sub-tropical climate and care must be taken with food that is left
uncovered. Spoiling and contaminating food left uncovered can attract insects
very quickly. Any added costs for pest control services incurred from lack of care in this may be passed to you.
Safety & Security
Due to State Fire Regulations under no circumstances may more than the
maximum number of persons identified on the Booking Form occupy the property.
Any unauthorised occupancy by people not listed will be subject to immediate
termination of the rental agreement without a refund of monies.
Liability
The owners and their agents do not accept liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the resort facilities and apartment.
It is your responsibility to ensure that children are always supervised properly in
and around the pool and inside the apartment.
Complaints or dissatisfaction
In the unlikely event of a complaint during your stay please contact the
Management Company immediately.
If the matter cannot be resolved, you should contact the owner, in writing, within 14 days of the end of the rental period.
If the problem has not been reported, as requested to the Management
Company, the owner cannot accept any responsibility.
Cancellation
In the event of your party needing to cancel, the following conditions will apply.
- Cancellation notice 12 weeks plus prior to arrival date = Loss of deposit​
- Cancellation notice less than 12 weeks prior to arrival date = 100% of the
total charge
The deposit is non-refundable upon cancellation
Please ensure you have Travel Insurance to cover your losses if cancellation is
due to an insured event beyond your control resulting in a financial loss.
Cancellation by the Property Owner or Management Company
In the unlikely event that personal circumstances necessitate cancellation of the booking, we will refund any monies paid by the party (without interest, compensation or consequential loss of any kind). However, our management company will always help us by seeking to relocate your booking to a property of a similar or superior standard.
Force Majeure: The owners or their agents cannot accept responsibility, be responsible or be liable in respect of damage or changes caused by Force Majeure, e.g. strikes, floods, closure of airports, weather conditions or other events beyond our control.
Disclaimer
LIABILITY - The property is privately owned and neither the owners nor the management personnel accepts any responsibility whatsoever for personal injury, accidents or loss or damage to personal effects, however caused.
The owners and their agents reserve the right of entry at any time (including such workers as pool maintenance, gardeners etc.).
Whilst all information supplied in the brochure and on the website is deemed to be correct to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form any part of the contract.
Law
This contract is subject to and shall be constructed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.